Support
Need help with Kameti? Email kameti@fhbtechservices.com and we will get back to you, usually within two working days. The answers below cover the most common questions.
I was invited to a kameti. How do I join?
Open the invite email on your phone and tap Join. If the app isn’t installed yet, install Kameti, sign in, and enter the 6-character code from the email (Home → “Have an invite code?”).
If you sign in with a different email address from the one you were invited at, the owner will be asked to approve you first.
My invite says it expired or is no longer valid
Invites last 14 days and work once. Ask the person running your kameti to send a new one from the member’s page in the app.
I didn’t get the invite email
Check your spam or promotions folder. The owner can also see if the email bounced, and can share your link or code on WhatsApp instead.
Does money go through Kameti?
No. Kameti only keeps records. Members pay the owner directly, by cash or bank transfer, and the owner records it in the app.
A payment was recorded wrongly
The owner can void it (with a reason) and record the right one. Payments are never silently edited or deleted; every change shows in the kameti’s activity.
Privacy and deleting your account
Read the Privacy Policy, and how to delete your account.